Support

Need some assistance?

If you have questions about an order, shipping or payments, navigate to our Contact form to get in touch with NCASE directly. You can also check out the various resources and documentation we've published regarding our Terms & Conditions, Shipping Guidelines, Privacy Policy, and Limited Warranty to see if any of those address your questions.

If you have any questions about the products we sell, from component compatibility and specifications to customizations and feature-related inquiries, reaching out to us directly via NCASE on SFF.Network or NCASE on Reddit is the best way.

We typically respond to support emails in batches once a week, as such, if you don't get an immediate response, don't worry - we've received your message and will address it as soon as we can.

— Team NCASE